The project at Chatsworth House, run with Baker Richards, was over a year in the making. A hugely rewarding project, it involved designing a bespoke segmentation for the organisation – where Sarah Chambers Consulting were directly responsible for all areas of qualitative research, consultation and implementation. Once the new segmentation and strategy was introduced, the organisation never looked back – using it to devise new events, curate exhibitions, design experiences and change comms.

We are particularly proud of this project and are still working with Chatworth on new ways to listen and integrate their audience into everything they do.