Thackray Museum of Medicine, Leeds
Listening to their community as a driver for change
Together with Baker Richards, Sarah Chambers Consulting worked on a change-making project for Thackray Museum of Medicine - a dynamic museum situated in Harehills, Leeds. By revising commercial objectives, creating a bespoke segmentation and being closely aligned with community needs, the organisation were able to drive revenue and develop local audiences.
By being willing to take bold decisions, be led by evidence and listen to their communities, the organisation continues to go from strength to strength,